last updated: Sunday, July 20, 2025

introduction

thank you for choosing stramtineshop! this privacy policy outlines how we collect, use, disclose, and safeguard your personal information. please read this policy carefully.

this privacy policy describes how stramtineshop (referred to as the “site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from stramtineshop.com (the “site”) or otherwise communicate with us (collectively, the “services”). for purposes of this privacy policy, “you” and “your” mean you as the user of the services, whether you are a customer, stramtineshop visitor, or another individual whose information we have collected pursuant to this privacy policy.

1. overview of information handling

we are committed to maintaining the privacy and security of your personal information. this privacy policy outlines the principles and practices we follow to protect your privacy. by using our services, you agree to the terms outlined in this policy.

2. definition of terms

  • site: refers to stramtineshop.com and any associated subdomains.

  • services: encompasses all activities, features, and transactions offered through stramtineshop.com.

  • user: refers to individuals using our services, including customers and stramtineshop visitors.

3. scope of the policy

this privacy policy covers the entire lifecycle of your interaction with our services, including the collection, processing, storage, and sharing of your personal information. it applies to both online and offline data collection methods.

4. user consent

by using our services, you explicitly consent to the collection, processing, and storage of your personal information as outlined in this privacy policy. if you do not agree with the terms, please refrain from using our services.

5. updates to the privacy policy

this privacy policy may be updated periodically. any changes will be effective immediately upon posting on stramtineshop. we encourage you to review the privacy policy regularly to stay informed about how we handle your personal information.

6. how we collect and use your personal information

6.1 what personal information we collect

we collect personal information necessary for providing our services. this includes, but is not limited to:

  • contact information (name, email, phone)

  • order details

  • user account information

6.2 information we collect directly from you

we collect information directly from you when you:

  • make a purchase

  • create an account

  • contact customer support

6.3 information we collect through cookies

we use cookies to enhance your browsing experience. cookies are small text files stored on your device that collect standard internet log information. you can manage cookie preferences through your browser settings.

6.4 companies who support stramtineshop and services

we may share personal information with third-party service providers, such as wordpress, payment processors, and shipping partners to support stramtineshop and our services. these providers adhere to strict privacy standards.

how we use your personal information

we collect and use your personal information for various purposes to provide, improve, and personalize our services. these purposes include:

  1. processing orders
    when you make a purchase through stramtineshop, we use your personal information to process your order, including order confirmation, shipping, and handling returns or exchanges.

  2. customer support
    your personal information is used to provide customer support, address inquiries, resolve issues, and communicate important updates regarding your orders or our services.

  3. personalization and service improvement
    we use your information to personalize your experience on stramtineshop, such as recommending products based on your preferences and past purchases. additionally, we analyze user behavior and feedback to improve our services, stramtineshop functionality, and product offerings.

  4. communication
    we may use your contact information to send you important updates about your orders, account status, and changes to our policies. with your explicit consent, we may also send promotional emails about new products, special offers, or other updates.

  5. analytics and reporting
    we utilize analytics tools to gather insights into user behavior, preferences, and overall stramtineshop performance. this information helps us make informed decisions about our marketing strategies, product inventory, and stramtineshop optimization.

  6. legal and regulatory compliance
    in certain situations, we may use your personal information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property, as well as that of our customers and the public.

  7. preventing fraud and ensuring security
    we employ your personal information to detect and prevent fraudulent activities, unauthorized access, and other security issues. this includes monitoring transactions, authenticating users, and safeguarding the integrity of our services.

  8. research and development
    we may use aggregated and anonymized data for research and development purposes, aiding in the enhancement of our products, services, and overall user experience.

  9. marketing and promotions
    with your explicit consent, we may use your personal information for marketing and promotional activities, such as sending newsletters, offers, and other promotional content. you have the right to opt-out of these communications at any time.

7. how we disclose personal information

7.1 categories of recipients

to facilitate our services, we may disclose your personal information to certain categories of recipients, including:

  • business and marketing partners: collaborating with trusted partners to enhance our services and promotions.

  • third-party service providers: engaging with external providers for functions like payment processing, shipping, and stramtineshop analytics.

7.2 business and marketing partners

we share personal information with selected business and marketing partners to improve our offerings and provide you with relevant promotions. you have the option to opt-out of such sharing practices.

8. user generated content

as part of our commitment to fostering a collaborative and engaging community, we welcome user-generated content (ugc) such as reviews, comments, and other interactions. by submitting ugc, you agree that:

  • content submitted by users may be publicly visible on our platform.

  • you are solely responsible for the content you share, and you affirm you have the necessary rights and permissions.

  • we reserve the right to moderate and remove any ugc that violates our policies or laws.

  • by submitting ugc, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to use, reproduce, distribute, modify, adapt, publicly display, and perform the content.

  • do not share confidential or sensitive information in ugc. we are not responsible for the protection of private details shared publicly.

  • report inappropriate content to support@stramtineshop.com for review.

9. third-party websites and links

our services may contain links to third-party websites or services that are not operated or controlled by stramtineshop.

  • we do not endorse or control third-party sites.

  • your interactions with such sites are solely between you and the external provider.

  • always review their privacy policies before providing information.

10. children’s data

our services are not directed at children under the age of 13. we do not knowingly collect or process data from children without parental consent.

11. security and retention of your information

we use industry-standard encryption, access controls, and regular security audits to protect your data. your personal information is retained only as long as necessary for business, legal, or user-requested reasons.
you are responsible for keeping your account password secure.

12. your rights and choices

you have the right to:

  • request access to the personal information we hold about you

  • request corrections or deletions

  • object to processing for specific purposes (like direct marketing)

  • restrict processing of your data in certain circumstances

  • receive your personal data in a machine-readable format (data portability)

  • opt out of marketing and promotional communications at any time

to exercise these rights, contact us at support@stramtineshop.com.

we will not discriminate against you for exercising any of your rights under this privacy policy.

13. shipping and returns

we currently ship to addresses within the united states, canada, and the united kingdom. we do not offer shipping to other countries.

we offer a 30-day return policy on all products. items must be unused and in their original condition to be eligible for a return. to request a return, email us at support@stramtineshop.com with your order id and item photos. our team will review and send a prepaid return label if eligible.
no restocking fees apply.

14. complaints

if you have concerns about our privacy practices, please contact us at support@stramtineshop.com. we will do our best to address your concerns promptly.

15. international users

by using our services, you acknowledge and agree that your personal information may be processed in the country where it was collected and in other countries, including the united states, where laws regarding processing of personal information may be less stringent than the laws in your country.

16. contact

if you have questions about our privacy policy, please contact us at:

stramtineshop
2000 NJ-38, Cherry Hill Township, NJ 08002, United States
phone: +1 (848)757-6794
email: support@stramtineshop.com
website: https://stramtineshop.com